Fixer
— I Fix Digital Programs Before They Crash
Program Fixer
2008
+75
Projects Delivered
+$1B
ROI Delivered
Clients

Enterprises I've Helped

Disney
HBO
DirecTV
Shopify
BCG
Publicis Sapient
Boston Consulting
American Airlines
Proven Results

My Business Impact

I specialize in turning complex problems into elegant solutions. My approach blends creativity with strategic.

Here's a snapshot of the numbers behind the work: my revenue impact, platform scale, industry recognition, and long-horizon delivery experience across complex commerce and digital transformation programs.

$1.3B+
Commercial Impact
Delivered across a 20-year career
75+
Enterprise Programs
Led end-to-end
40k
Hours
Leading complex digital programs
5
Program Rescues
Brought in after prior PM or agency failed
Modere
$500M$1B

Revenue growth enabled at Modere

DIRECTV
$120M YoY

Revenue uplift at DIRECTV

Boehringer Ingelheim
$340M

Online sales impact at Boehringer Ingelheim

Experience

My Areas of Expertise

I sit at the intersection of three capabilities: program delivery (TPM), product thinking (PO), and platform/integration fluency (Solutions Architecture).

I’m a specialist who sequences: SA fluency to diagnose, PO instincts to prioritize, and TPM rigor to execute. That’s my superpower.

Programs that were broken. Now they're not.

Technical Program Management

Strategy becomes backlog. Backlog becomes shipped.

Technical Product Management

Complex systems, untangled before a line of code is written.

Solutions Architecture

Legacy platforms modernized. New ones built to last.

Digital Transformation

Commerce platforms launched, migrated, and scaled.

Platform & Commerce Delivery

Workflows that run themselves. Agents that don't need babysitting.

Agentic AI & Automation

Awards

Awards & Academic Case Studies

The work didn’t just launch, it was globally recognized. My work has earned industry awards, and the LEGO digital transformation was later studied at Harvard & MIT as a case study in digital change at scale.

[1] 2025
MACH Composable Award (Nominated)
MACH Alliance
[2] 2025
Global Smart 20 Award (Won)
Global Smart 20
[3] 2016
Harvard Business Review (Profiled)
Harvard
[4] 2016
MIT Sloan Management (Profiled)
MIT
Testimonials

Trusted by Teams Who Need High-Velocity Execution

TFA logo
TFA Agency

Jim is one of those rare people who makes hard things feel manageable and big ideas feel executable. He has deep experience across ecommerce and digital platforms, and it shows.

Jared Miller
Jared Miller
CEO/Founder
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Cloud NC

Jim is an exceptional project manager equipped with technical and sales acumen. He understands how to drive key insights that turn pain points into deliverable results.

Adrian Sorapuru
Adrian Sorapuru
Head of Business Development
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Human, Inc

Jim is the rare combination of strategic thinker, trusted advisor, and proactive problem-solver. He consistently went above and beyond to ensure our success.

Matt Jasper
Matt Jasper
Director, eCommerce
American Apparel

Jim was a key reason our most challenging projects shipped successfully at American Apparel. He’s a PM who earns trust quickly: prepared, transparent, and dependable.

Nick Kolev
Nick Kolev
Director, Engineering
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Modere

Jim protected the architecture and kept the team from building the wrong thing.

Chris Beck
Chris Beck
CTO
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Corra

His people management and teamwork skills are truly second to none. Jim leads with empathy, clarity, and accountability.

Murali Annavarapu
Murali Annavarapu
Vice President, Delivery
Portfolio

Successful Projects I've Led

DIRECTV project
CPS project
New York Life project
Modere project
BI project
MM project
Method project
Murad project
K2 project
CBDistillery project
FOH project
LEGO project
American Apparel project
DIRECTV project
Founder

Companies I've Founded

I started my career in tech as an entrepreneur. Here are the brands and products I built from the ground up.

ZEVO project
CWG project
Recognition

Press Coverage

As a digital commerce thought leader, I’ve been featured by the tech press and on podcasts for my point of view on commerce, platform modernization, and complex delivery. Digital transformation and AI are hot topics, and I'm flattered to be able to help shape the future of eCom.

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Value Squared Podcast

January 27, 2026